We, the Gulian Digital team, are pleased to present you our case study - website development and implementation of a Customer Relationship Management (CRM) system for Rigel. Rigel is a company specializing in the production of professional teeth whitening strips, offering customers innovative and effective solutions for a perfect smile.
🔍 Background: Rigel was faced with the need to improve their online presence and effectively manage their customer base. They were looking for a partner capable of creating a modern website and implementing a CRM system to optimize business processes.
🎯 Project Objectives:
- Creation of a modern and functional website for Rigel, reflecting its professionalism and product quality.
- Connection of ArCa payment system
- Implementation of CRM system for effective management of customer base, automation of sales processes and improvement of interaction with customers.
💡 Solution: We took on the challenge and developed a bespoke website design on the Tilda platform, providing Rigel with a stylish and user-friendly online space. In addition, we customized and implemented a Bitrix24 CRM system, integrating it with the website to automate the collection and processing of applications.
🌟 Results:
- A new modern and informative website was created, which reflects the professionalism and uniqueness of Rigel.
- Implemented Bitrix24 CRM system, which allowed to significantly optimize internal business processes and increase the efficiency of work with clients.
- Improved the company's online presence and increased customer satisfaction through faster and better service.
🗣 Customer Review: "We are grateful to the Gulian Digital team for the excellent work on our project. The created website and implemented CRM system fully meet our expectations and helped us to significantly improve our interaction with clients."
Ready to improve your business the way Rigel has done? Contact us today and we'll help you realize your goals!
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