In CRM you can see all the events of the transaction in chronological order.
In the mobile app you can work with CRM in the same way as on a computer: lead a customer through the funnel, move and change stages, create sales tunnels.
Bitrix24 is not only a CRM system. It is a complete set of tools for organizing the work of an entire company. It replaces dozens of services and applications. Social network, messenger, video calls, tasks and projects, website and store builder - all this and much more is available in Bitrix24.
For example, among them are integration with 1C, Telephony, Payment systems, Online cash registers, Yandex Go delivery, SMS providers, Yandex.Direct, Google Ads, Social networks and messengers, Zoom video conferencing, Voice assistants, industry CRM and many others.